Question 1

Q: Do you have products on display?

Accepted Answer

A: Yes, at GP Glass Pty Ltd, we have a comprehensive showroom where customers can view a wide range of our products, including aluminium windows and doors, shower screens, and balustrades. Our showroom is designed to showcase the quality and craftsmanship of our locally manufactured products, allowing you to see and feel the durability and aesthetic appeal firsthand. We invite you to visit us to explore various styles and finishes, and our knowledgeable staff will be on hand to assist you with any questions and help you find the perfect products to meet your needs.

Question 2

Q: Can I supply my own sizes for GP Glass Pty Ltd to provide a quotation?

Accepted Answer

A: Yes, we welcome your measurements for aluminium windows, doors, shower screens, and balustrades. Ensure they are precise for an accurate quote. Our experts will review and assist if needed. If unsure, we can arrange a professional to take the measurements.

Question 3

Q: Can GP Glass measure products for supply and delivery only service?

Accepted Answer

A: No, GP Glass won't provide on-site check measuring for items that are not installed by GP Glass. Each installer has a different method of installing products therefore the person you choose to carry out the installation is the person responsible for manufacture sizes and written acceptance of sizes is required.

Please ensure our products are installed in accordance to AS 2047—1999.
If you are unsure on how to install our products please contact us for a downloadable installation manual.

Question 4

Q: Can GP Glass provide quotations off plans generated by a draftsman or architect?

Accepted Answer

A: Yes, GP Glass Pty Ltd can provide quotations based on plans generated by a draftsman or architect. As a locally owned and operated manufacturer of aluminium windows and doors, shower screens, and balustrades, we understand the importance of detailed and accurate planning in any construction or renovation project. By reviewing the architectural or drafted plans you provide, our team can offer a precise and comprehensive quotation that reflects your project's specific requirements. This ensures you receive high-quality, tailored solutions that align with both your design vision and budget. If you need further assistance or have any additional specifications, please do not hesitate to contact us directly.

Question 5

Q: Do you offer installation services for shower screens and mirrors?

Accepted Answer

A: Yes, at GP Glass Pty Ltd, we not only manufacture high-quality aluminium windows, doors, shower screens, and balustrades, but we also provide professional installation services for all our products, including shower screens and mirrors. Our experienced team ensures precise and efficient installation to meet your satisfaction and maintain the durability of our products. Whether you're updating your bathroom or outfitting a new build, you can trust GP Glass for comprehensive service from production to installation.

Question 6

Q: What payment terms and types do you accept?

Accepted Answer

A: 50% deposit is require on acceptance of quotation. 
The final 50% is required prior to delivery date or to installation date being confirmed.

You can pay via Direct Debit 
BSB: 037-604    Account No: 263 222    Account Name: GP Glass Pty Ltd    Branch: Westpac Devonport

Eftpos, Visa, Mastercard and cash payments accepted in our showroom.

Question 7

Q: Do you enclose outdoor areas?

Accepted Answer

A: Yes, GP Glass Pty Ltd specializes in enclosing outdoor areas with our high-quality aluminum windows and doors. We tailor our solutions to meet your specific needs, whether you're looking to create a sunroom, patio enclosure, or any other type of outdoor living space. Our locally manufactured products ensure a perfect fit and durability, while maintaining aesthetic appeal. With GP Glass, you can transform your outdoor area into a versatile, year-round living space that adds value to your home. Contact us for a consultation to explore the best options for your outdoor enclosure project.

Please note that if any structural construction is required you will have to hire a qualified carpenter at additional costs. Enclosing roofs with glass also requires structural engineering at your own cost.

Question 8

Q: Is your facility disability-friendly?

Accepted Answer

A: Yes, GP Glass Pty Ltd is fully disability-friendly with accessible parking, ramps, wide doorways, and restrooms.

Question 9

Q: How long does it take to receive a quote from GP Glass Pty Ltd?

Accepted Answer

A: At GP Glass Pty Ltd, we understand the importance of timely and efficient service. Once you submit a request for a quote, our team strives to provide you with a comprehensive and competitive quote within 7 business days. We take pride in our quick turnaround times while ensuring that all your unique requirements and specifications for aluminium windows, doors, shower screens, and balustrades are thoroughly considered. If additional details are needed, we will promptly communicate with you to ensure there are no delays. Your satisfaction is our priority, and we are committed to offering a seamless and responsive service experience.

Question 10

Q: What preparations do I need to make for delivery?

Accepted Answer

A clear area to enable the products to be stacked as per the requirements.
A clear path from the truck to the determined stacking area.
Hard stand (concrete/bitumen) to be provided if required to leave the road surface.
Safe access to the lot for the purpose of parking and unloading the vehicle.
Additional persons to help unload (only one truck driver is provided by GP Glass)

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